Privacy Policy

1. Introduction

Vero Scale (ABN: 95 987 726 537) ("we", "us", or "our") operates VS Notify ("the Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

We are committed to protecting your privacy and comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). For users in the European Union, we also comply with the General Data Protection Regulation (GDPR).

2. Privacy-First Design

VS Notify is designed with privacy at its core. We do NOT store:

• Form submission content or data
• Email message bodies after delivery
• Personal data from your website visitors
• IP addresses of form submitters

Form data passes through our servers only to be delivered via email - it is never persisted or logged.

3. Information We Collect

3.1 Recipient Information

When you verify your email to receive form submissions, we store:

• Your email address
• Verification status
• Your notification preferences (subject template, redirect URL)

3.2 Usage Statistics

We track minimal aggregate usage data:

• Number of submissions received per email address
• Date of last submission

We do NOT track or store any content from form submissions.

4. How We Use Your Information

We use collected information to:

• Verify email ownership to prevent abuse
• Deliver form submissions to your inbox
• Apply your notification preferences (subject, redirect)
• Monitor for abuse and enforce rate limits
• Improve and maintain the Service

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: As listed in Section 5.1 below
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

5.1 Sub-Processors

We use the following third-party service providers to operate VS Notify:

6. Data Security

We implement security measures including:

• Encryption in transit (TLS/HTTPS)
• Token-based verification (no passwords)
• Rate limiting to prevent abuse
• Regular security reviews

No system is 100% secure. We cannot guarantee absolute security but strive to protect your data using industry best practices.

7. Data Retention

• Recipient data: Retained while your email is active, deleted after 12 months of inactivity
• Usage statistics: Retained for 24 months
• Form submission content: NOT retained - passes through and is immediately discarded

8. Your Rights

You have the right to:

• Access: Request information about data we hold
• Deletion: Request deletion of your email and preferences
• Correction: Update your preferences via the settings link in any notification email

To exercise these rights, contact us at privacy@veroscale.au

9. Cookies

VS Notify does not use cookies. The landing page and settings pages function without any tracking or session cookies.

10. International Transfers

Your data may be processed in Australia, the United States, or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

11. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us for removal.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated "Last updated" date.

13. Contact Us

For privacy inquiries or to exercise your rights:

Privacy Officer
Email: privacy@veroscale.au

Vero Scale
ABN: 95 987 726 537
Sydney, NSW, Australia

14. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.